Our services
Front office and concierge staff in Dubai and the UAE
Receptionists, guest relations officers and concierge professionals trained in exacting brand standards and multilingual service.
The service
Front office is the first impression of your property and, on a difficult day, the last one. It is also the department where a language gap or a moment of hesitation is most visible to the guest standing in front of it.
We supply reception, guest relations and concierge personnel trained in service etiquette and brand standards, drawn from a roster that covers multiple languages. Each arrives briefed on your property rather than learning it at the desk.
Roles we supply
- Receptionists
- Guest relations officers
- Concierge professionals
Where we deploy
- Luxury hotels
- Resorts
- Serviced residences
What arrives
Every professional, every shift.
Five things are true of anyone we place, whatever the role and whatever the length of the engagement.
Trained
Through our in-house academy, in service etiquette, HACCP compliance, grooming and luxury brand standards.
Uniformed
Uniforms are handled by us before day one. Nobody arrives waiting to be kitted out.
Insured
Every deployment carries comprehensive worker and third-party liability cover.
Multilingual
The roster covers multiple languages, which matters most in guest-facing placements.
On call
Our operations desk runs 24 hours, seven days, for the shifts that do not go to plan.
The full engagement, from brief to deployment, is set out on how we work.
Tell us about your venue.
Our operations director will respond within one business day to discuss your specific staffing requirements.
Request staff